Abuse and complaint reporting

If you want to file a complaint report or want to bring an abuse to our attention the process will be as described below:


File a complaint or report abuse

Please provide your name, address, telephone, email and description of the issue, including domain name(s) to the contact below.

+49 241 46314 470
Complaint or Abuse Department

Report Processing

Our goal is to resolve any single complaint or abuse report within five business days. If more time is required to resolve an issue, our support staff will inform you of the expected time-frame to resolution.


Reopening an issue

In order to reopen a resolved complaints or abuse report, simply respond with additional information or details that will allow further investigation of the issue.