The transfer has to be initiated through our system. The Owner of the domain will receive a Form of Authorization by mail. This Form of authorization has to be confirmed by clicking a link. After a transfer, our system syncronizes the owner of the domain from the registry to our system. If possible, you can start an owner change if you want to replace the synced owner.
An Ownerchange may produce costs. Please refer to your pricelist. The Ownerchange can be started easily in our system. The old admin will receive an email from the registry and they have to confirm the Ownerchange. An Ownerchange will reset the payed period and the domain will be renewed immediately for one year.
A Restore is not supported by the registry.